Luxury Hospitality Training & Consultancy

Luxury Household Staff & Yacht Crew Training: Elevating Service Standards with Confidence and Expertise

In the world of luxury service—whether on land or at sea—excellence is not optional, it’s expected. Delivering exceptional, seamless service requires more than just experience; it demands precision, confidence, and the right training.

With over 20 years in the luxury hospitality industry, including 11 years aboard Superyachts, I bring real-world insight and expertise to private residence and yacht staff training. My mission is simple: to equip your team with the skills, knowledge, and confidence needed to consistently exceed expectations.

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Bespoke Training for Exceptional Service

From housekeeping to house management, wardrobe care to laundry systems, I offer comprehensive, hands-on training that is tailored to the unique needs of each household or yacht.

My areas of expertise include:

• Housekeeping Standards & Protocols

• Laundry & Wardrobe Management

• House Management & Team Coordination

• Table Service, Etiquette & Guest Care

• Butler & Front-of-House Service

Whether you're onboarding new staff or refining the skills of an existing team, my training programs are designed to elevate both confidence and performance.

In-Residence & Onboard Training

All training is delivered on-site, directly at your private residence or aboard your yacht. This practical, real-time approach ensures that staff learn in the environment they will actually be working in, making the training instantly relevant and impactful.

In addition to in-person sessions, I offer:

• Virtual Coaching & Video Call Support

• Ongoing Consultancy for Principals, Staff & Family Offices

• Department Head Development & Leadership Guidance

A Trusted Partner for Private Clients Worldwide

Over the years, I’ve been invited into homes and onto yachts by principals, family offices, and senior staff seeking discreet, high-quality training solutions. My consultancy often includes one-on-one coaching with department heads or even principals themselves, helping identify gaps in service delivery and offering clear, actionable solutions.

Why Choose This Training?

• Over 20 Years of Industry Experience

• Superyacht and High-End Private Residence Expertise

• Discreet, Professional & Results-Driven Approach

• Tailored Solutions Based on Your Household's Unique Needs

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Let’s Elevate Your Standards Together

Whether you're looking to fine-tune your household operations or build a high-performing team from the ground up, I’m here to help. Explore the full range of training and consultancy services available — and don’t hesitate to get in touch to discuss your specific needs.

Your staff should reflect the excellence of your lifestyle. Let's make sure they’re ready.